Privacy Policy

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.

Personal information you disclose to us

In Short: We collect personal information that you provide to us.

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.

Personal Information Provided by You

The personal information we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:

• Phone numbers
• Email addresses
• Link to business/brand/socials

Sensitive Information

We do not process sensitive information.

All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.

In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.

We process your personal information for a variety of reasons, depending on how you interact with our Services, including:

• To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual's vital interest, such as to prevent harm.

In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law—like with your consent, to comply with laws, to provide you with services, to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.

If you are located in the EU or UK:

The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. These include:

• Consent: We may process your information if you have given us permission for a specific purpose. You can withdraw your consent at any time.
• Legal Obligations: We may process your information if it is necessary for compliance with legal obligations, such as cooperating with law enforcement or regulatory agencies.
• Vital Interests: We may process your information to protect vital interests, such as preventing harm to any person.

If you are located in Canada:

We may process your information if:

• You have given us express or implied consent.

In rare cases, applicable law allows us to do so without consent, for example:

• If the collection is clearly in an individual's interest and timely consent is not possible
• For investigations, fraud detection, and prevention
• For business transactions under certain conditions
• If needed for an insurance claim, witness statement, or next-of-kin communication
• If there's a suspicion of financial abuse
• To investigate legal breaches or violations of agreements
• To comply with subpoenas or court orders
• If information was created during employment and used within context
• If collected solely for journalistic, artistic, or literary purposes
• If the information is publicly available as specified by regulations

In Short: We may share information in specific situations described in this section and/or with the following third parties.

We may share your personal information in the following situations:

• Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or part of our business.
• Affiliates: We may share your information with our affiliates (parent companies, subsidiaries, joint ventures, etc.) provided they honor this Privacy Notice.

In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this Privacy Notice unless otherwise required by law.

We retain your personal information:

• Only for as long as necessary for the purposes laid out in this Privacy Notice
• As required by law (e.g., for tax, accounting, or other legal requirements)

When we no longer have a legitimate business need to process your data:

• We will delete or anonymize it
• If deletion is not possible (e.g., stored in backups), we securely store it and isolate it from further processing until deletion is possible

In Short: We do not knowingly collect data from or market to children under 18 years of age.

We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information.

By using the Services, you affirm that you are at least 18 years old or that you are the parent/guardian of a minor who is using the Services with your consent.

If we learn that we have collected personal information from a user under the age of 18, we will deactivate the account and delete the information.

If you believe we may have collected information from a child under 18, please contact us at admin@cloverlabs.ai.

In Short: Depending on your region (such as the US, EEA, UK, Switzerland, or Canada), you may have rights to access, update, or delete your personal information.

Your rights may include:

• Requesting access to and obtaining a copy of your personal information
• Requesting rectification or deletion
• Restricting processing
• Data portability
• Objecting to automated decision-making or profiling

You can exercise these rights by contacting us via the methods in the section: HOW CAN YOU CONTACT US ABOUT THIS NOTICE?

We will respond to all requests in accordance with applicable data protection laws.

If you're located in:

• EEA/UK: You may file complaints with your local data protection authority or the UK ICO
• Switzerland: You may contact the Federal Data Protection and Information Commissioner (FDPIC)

Withdrawing Your Consent

If you have previously given consent (explicit or implied) for us to process your data, you can withdraw it at any time.

To withdraw consent, contact us via HOW CAN YOU CONTACT US ABOUT THIS NOTICE?.

Note: This does not affect data processed prior to the withdrawal or data processed under other lawful grounds.

For any privacy-related questions, email: admin@cloverlabs.ai

Most browsers and some mobile apps include a "Do-Not-Track" (DNT) setting. Currently, there is no accepted industry standard for recognizing DNT signals, so we do not respond to them.

If a standard is established that we are required to follow, we will update our practices accordingly.

In Short: If you reside in the U.S. states such as California, Colorado, Texas, Virginia, and others, you may have certain data rights.

These may include the right to:

• Request access to your personal data
• Know how your data is processed
• Correct inaccuracies
• Receive a copy of your personal data
• Delete your personal data
• Withdraw your consent

Categories of Personal Information We Collect

Additional Sources of Personal Information

We may also collect personal information in the following situations:

• When you contact customer support
• When you participate in surveys or contests
• When we help deliver our Services or respond to your inquiries

Retention of Personal Information

We retain collected personal information as long as necessary to provide our services or as described below:

• Category A & B (Identifiers and CA customer records): As long as the user has an account with us
• Category H (Audio/visual records): As long as the user has an account with us

Sources of Personal Information

More details on the sources from which we collect personal information are referenced in earlier sections of the Privacy Policy (e.g., directly from users via our Services or interactions).

How We Use and Share Personal Information

We use your personal information as described in the section HOW DO WE PROCESS YOUR INFORMATION?.

Will your information be shared with anyone else?

Yes. We may share your personal information with service providers under written contracts. Learn more in WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?.

We may also use personal information for our internal business purposes, such as technological research and development. This is not considered a "sale" of your personal information.

We have not sold or shared any personal information for a business or commercial purpose in the past 12 months and do not intend to in the future.

Your Rights (for U.S. Residents)

You have rights under certain U.S. state data protection laws. These rights are not absolute and may be denied when permitted by law. Your rights may include:

• Right to know whether we process your personal data
• Right to access your personal data
• Right to correct inaccuracies in your personal data
• Right to request deletion of your personal data
• Right to obtain a copy of personal data you shared with us
• Right to non-discrimination for exercising your data rights
• Right to opt out of:
  • Targeted advertising
  • Sale of personal data
  • Profiling that leads to legal or significant outcomes

Depending on your state, you may also have:

• Right to access categories of personal data being processed (e.g., Minnesota)
• Right to obtain a list of categories of third parties to whom data was disclosed (e.g., California, Delaware, Maryland)
• Right to obtain a list of specific third parties (e.g., Minnesota, Oregon)
• Right to understand and correct profiling (e.g., Minnesota)
• Right to limit use of sensitive personal data (e.g., California)
• Right to opt out of sensitive data collection via voice or facial recognition (e.g., Florida)

How to Exercise Your Rights

You can:

• Submit a data subject access request
• Email: admin@cloverlabs.ai
• Use the contact info at the bottom of this document

You may designate an authorized agent to act on your behalf. We may deny unauthorized requests or request proof of authorization.

Request Verification

We verify your identity before fulfilling requests. If we cannot do so from our existing records, we may ask for additional information to confirm your identity and protect against fraud.

If a request is submitted through an authorized agent, we may:

• Request additional verification from you
• Require written permission from you authorizing the agent

Appeals

If we deny your request, you may appeal by emailing us at admin@cloverlabs.ai.

We will provide a written explanation for any decision. If denied again, you may contact your state attorney general to submit a complaint.

California "Shine The Light" Law

Under California Civil Code Section 1798.83, California residents may request once per year, at no charge, a list of:

• Categories of personal information disclosed for direct marketing
• Names and addresses of third parties we shared personal information with in the prior year

To make a request, contact us via the section HOW CAN YOU CONTACT US ABOUT THIS NOTICE?.

In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.

We may update this Privacy Notice from time to time. The updated version will be indicated by an updated "Revised" date at the top of this notice. If we make material changes, we may notify you by prominently posting a notice of the changes or by sending you a direct notification.

We encourage you to review this Privacy Notice regularly to stay informed about how we are protecting your information.

If you have questions or comments about this notice, you may email us at:

Or contact us by post at:

Based on the laws of your country or U.S. state of residence, you may have the right to:

• Request access to the personal information we collect from you
• Learn how we process your personal information
• Correct inaccuracies
• Delete your personal information
• Withdraw your consent (where applicable)

These rights may be limited in some cases by applicable law.

To exercise your rights, please fill out and submit a data subject access request.